Balancing Health Information Exchange and Privacy Governance from a Patient-Centred Connected Health and Telehealth Perspective.
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Abstract
OBJECTIVES Connected healthcare is an essential part of patient centred care delivery Technology such as telehealth is a critical part of connected healthcare However exchanging health information brings the risk of privacy issues To better manage privacy risks we first need to understand the different patterns of patient centred care in order to tailor solutions to address privacy risks METHODS Drawing upon published literature we develop a business model to enable patient centred care via telehealth The model identifies three patient centred connected health patterns We then use the patterns to analyse potential privacy risks and possible solutions from different types of telehealth delivery RESULTS Connected healthcare raises the risk of unwarranted access to health data and related invasion of privacy However the risk and extent of privacy issues differ according to the pattern of patient centred care delivery and the type of particular challenge as they enable the highest degree of connectivity and thus the greatest potential for privacy breaches CONCLUSION Privacy issues are a major concern in telehealth systems and patients providers and administrators need to be aware of these privacy issues and have guidance on how to manage them This paper integrates patient centred connected health care telehealth and privacy risks to provide an understanding of how risks vary across different patterns of patient centred connected health and different types of telehealth delivery