Desiderata for personal electronic communication in clinical systems.
No Thumbnail Available
Date
2002-04-24
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Electronic communication among clinicians and patients is becoming an essential part of medical practice Evaluation and selection of these electronic systems called personal clinical electronic communication PCEC systems can be a difficult task in institutions that have no prior experience with such systems It is particularly difficult in the clinical context To directly address this point the authors consulted a group of potential users affiliated with a nationally recognized telemedicine project to determine important characteristics of a hypothetical PCEC system They compiled a list of these characteristics and produced a desiderata or list of desired features for PCEC systems Two conventional e mail implementations and three Web based PCEC systems were evaluated with respect to the features The Web based systems all scored higher than conventional e mail It is the hope of the authors that this paper will initiate further discussions about the features of PCEC systems and how to evaluate them