Applying mobile and pervasive computer technology to enhance coordination of work in a surgical ward.
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Date
2007-10-03
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Abstract
Collaboration coordination and communication are crucial in maintaining an efficient and smooth flow of work in an operating ward This coordination however often comes at a high price in terms of unsuccessfully trying to get hold of people disturbing telephone calls looking for people and unnecessary stress To accommodate this situation and to increase the quality of work in operating wards we have designed a set of pervasive computer systems which supports what we call context mediated communication and awareness These systems use large interactive displays video streaming from key locations tracking systems and mobile devices to support social awareness and different types of communication modalities relevant to the current context In this paper we report qualitative data from a one year deployment of the system in a local hospital Overall this study shows that 75 of the participants strongly agreed that these systems had made their work easier
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Keywords
Facility-based health worker, Access to information or data, Quality of care, Acceptability, Workflow management, Planning and coordination, Efficiency, Pilot, Efficacy, Individual based, Non Experimental, Acute or emergency, Provider work planning and scheduling, Workforce development and performance support, Provider-to-provider communication, Video