Using mobile health to support the chronic care model: developing an institutional initiative.

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dc.contributor.authorNundy, Shantanu
dc.contributor.authorDick, Jonathan J
dc.contributor.authorGoddu, Anna P
dc.contributor.authorHogan, Patrick
dc.contributor.authorLu, Chen-Yuan E
dc.contributor.authorSolomon, Marla C
dc.contributor.authorBussie, Arnell
dc.contributor.authorChin, Marshall H
dc.contributor.authorPeek, Monica E
dc.date.accessioned2020-02-06T17:33:45Z
dc.date.available2020-02-06T17:33:45Z
dc.date.issued2013-01-10
dc.description.abstractBackground Self management support and team based care are essential elements of the Chronic Care Model but are often limited by staff availability and reimbursement Mobile phones are a promising platform for improving chronic care but there are few examples of successful health system implementation Program Development An iterative process of program design was built upon a pilot study and engaged multiple institutional stakeholders Patients identified having a human face to the pilot program as essential Stakeholders recognized the need to integrate the program with primary and specialty care but voiced concerns about competing demands on clinician time Program Description Nurse administrators at a university affiliated health plan use automated text messaging to provide personalized self management support for member patients with diabetes and facilitate care coordination with the primary care team For example when a patient texts a request to meet with a dietitian a nurse administrator coordinates with the primary care team to provide a referral Conclusion Our innovative program enables the existing health system to support a de novo care management program by leveraging mobile technology The program supports self management and team based care in a way that we believe engages patients yet meets the limited availability of providers and needs of health plan administrators
dc.identifier.urihttp://dx.doi.org/10.1155/2012/871925
dc.identifier.urihttps://lib.digitalsquare.io/xmlui/handle/123456789/5300
dc.relation.uriInternational journal of telemedicine and applications
dc.subjectFacility-based health worker
dc.subjectAccess to information or data
dc.subjectQuality of care
dc.subjectDemand for services
dc.subjectPlanning and coordination
dc.subjectWorkflow management
dc.subjectPilot
dc.subjectFunctionality
dc.subjectDiabetes
dc.subjectNon-communicable diseases
dc.subjectChronic care
dc.subjectHotlines and information services
dc.subjectProvider work planning and scheduling
dc.subjectProvider-to-provider communication
dc.subjectDisease management
dc.subjectSMS
dc.subjectText
dc.titleUsing mobile health to support the chronic care model: developing an institutional initiative.en
dcterms.abstractBackground Self management support and team based care are essential elements of the Chronic Care Model but are often limited by staff availability and reimbursement Mobile phones are a promising platform for improving chronic care but there are few examples of successful health system implementation Program Development An iterative process of program design was built upon a pilot study and engaged multiple institutional stakeholders Patients identified having a human face to the pilot program as essential Stakeholders recognized the need to integrate the program with primary and specialty care but voiced concerns about competing demands on clinician time Program Description Nurse administrators at a university affiliated health plan use automated text messaging to provide personalized self management support for member patients with diabetes and facilitate care coordination with the primary care team For example when a patient texts a request to meet with a dietitian a nurse administrator coordinates with the primary care team to provide a referral Conclusion Our innovative program enables the existing health system to support a de novo care management program by leveraging mobile technology The program supports self management and team based care in a way that we believe engages patients yet meets the limited availability of providers and needs of health plan administrators
dcterms.contributorNundy, Shantanu
dcterms.contributorDick, Jonathan J
dcterms.contributorGoddu, Anna P
dcterms.contributorHogan, Patrick
dcterms.contributorLu, Chen-Yuan E
dcterms.contributorSolomon, Marla C
dcterms.contributorBussie, Arnell
dcterms.contributorChin, Marshall H
dcterms.contributorPeek, Monica E
dcterms.identifierhttp://dx.doi.org/10.1155/2012/871925
dcterms.relationInternational journal of telemedicine and applications
dcterms.subjectFacility-based health worker
dcterms.subjectAccess to information or data
dcterms.subjectQuality of care
dcterms.subjectDemand for services
dcterms.subjectPlanning and coordination
dcterms.subjectWorkflow management
dcterms.subjectPilot
dcterms.subjectFunctionality
dcterms.subjectDiabetes
dcterms.subjectNon-communicable diseases
dcterms.subjectChronic care
dcterms.subjectHotlines and information services
dcterms.subjectProvider work planning and scheduling
dcterms.subjectProvider-to-provider communication
dcterms.subjectDisease management
dcterms.subjectSMS
dcterms.subjectText
dcterms.titleUsing mobile health to support the chronic care model: developing an institutional initiative.en
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