Behavioral support to parents through a cellular-phone website that provides the degree of urgency for medical attention of a child.
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Date
2013-08-07
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Abstract
When a child suddenly falls ill the child s family assesses if medical attention is required immediately However even in case of minor illnesses it is not possible to approach a medical institution after consultation hours and the burden on doctors from overtime emergency medical examinations becomes a social problem This study proposes the use of a cellular phone website that provides information about the degree of urgency for medical attention to parents who can choose the child s symptoms on the cellular phone website regardless of the time or place Therefore through this study parents experimentally evaluated the cellular phone website also the effectiveness of this method as a behavioral support for parents was also evaluated When an advice about the degree of urgency for a child s treatment was taken from the cellular phone website the parents felt relieved Thus the distress faced by pediatricians may change completely
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Keywords
Child, Social support network, Access to information or data, Acceptability, Demand for services, Unnecessary referrals and transportation, Pilot, Usability, Effectiveness, Acute or emergency, Health education or promotion, Hotlines and information services, Electronic decision support, Internet, Text